Refund/Exchanges

Return and Refund Policy

Thanks for shopping at POLARMAX
If you are not entirely satisfied with your purchase, we're here to help!

Returns
We are glad to offer 100% customer satisfaction Return Policy. Please Contact our Customer Service Department (Toll Free: (800) 552-8585) to obtain a Return Authorization Number. Here are a few things we ask:
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

Refunds
Once approved, we will initiate a refund to your credit card (or original method of payment) and you will receive an email notifying you of your refund. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
For your convenience, a return form and label are included in your original orders packaging. 

Contact Us If you have any questions on how to return your item to us, questions/comments/concerns, or you just want to talk to our excellent customer service department please feel free to contact us at (800) 552-8585

Download the Return Sheet Below:

Polarmax Return Sheet

Join our Mailing List